Customer information

Help & contact

Start with your first case

The Last Broadcast is free from beginning to end. The other four playable mysteries require membership. The Ninth Tide is coming soon.

Keep your investigation

Notes and progress save in this browser on this device. They do not sync between devices. Clearing browser storage can delete them. Use the game's reset control to restart a case.

Membership help

Sign in with the account used for your purchase. Manage membership opens the Stripe customer portal for cancellation and payment updates.

Customer support

Email thesilentcasebook@gmail.com for help. Support is provided by email.

When reporting a problem, include the case name, device, browser and what happened. Never send card details or secret API keys.

Business operator

Charles Watson trading as The Silent Casebook.

Business contact address: 2 Unit 3, Carsgate Road, Inverness, IV3 8EX, United Kingdom.